Our strength is the
diversity of our
membership and our
unity of purpose.
-- Wade Henderson
diversity of our
membership and our
unity of purpose.
-- Wade Henderson
Connecticut Chapter of the
Case Management Society of America
Case Management Society of America
Connecticut Case Management Society of America | All rights reserved | 2005-2009
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Enlightened Advocacy
Patients are no longer passive recipients of health care. They are informed consumers of health care
services. They are being challenged by hospitals and primary care facilities to engage in their health
care by preparing for their appointments with questions, to researching illnesses, treatments,
medications, and the facility where they are treated. They are expected to question treatments as
appropriate, speak up for themselves, and to inquire about their medication regimens.
How will you advocate this monumental shift in health care?
This event is designed to expose you to various changes and arm you with the knowledge to make
change positive for you, your workplace, and most importantly your patients. The world of health care is
changing. I will be at CMSA's 19th Annual Conference & Expo to network, learn, present innovative ideas,
and interact with peers. Where will you be?
Jeff Frater, RN, BSN, CCM
CMSA President, 2008-2009
FEATURED PRESENTATIONS
T.R. Reid examines why other countries have better, fairer, and cheaper healthcare than the USA.
According to the World Health Organization, the U.S., the richest country in the world, ranks 37th overall
on healthcare cost, quality, and coverage. Deep Vein Thrombosis
Melanie Bloom, widow of former NBC News Correspondent David Bloom and national spokeswoman
for the Coalition to Prevent DVT, discusses the importance of educating the public about DVT.
The Platinum Rule: Relationship Strategies for Connecting with Anyone
Dr. Tony Alessandra shows you how to practice The Platinum Rule: "Do unto others as THEY would like
done unto THEM!" Once you understand and master The Platinum Rule, you'll be able to build bridges to
people of any style, in any business, or personal situation. Wide World of Management Excuses
Stan Slap explores the excuses used to explain poor business performance—and explains why none of
them actually make sense. In this keynote, Slap provides managers with an understanding of how to
defeat chronic problems and debunks the myths that surround the 10 classic management excuses.
CONFERENCE OBJECTIVES
CMSA strives to meet the following objectives set for the sessions during 2009:
Investigate new concepts, resources, collaborative opportunities, and integrated practices that enhance
opportunities for case managers to facilitate patient engagement.
Contrast the past and present of case management and make reasonable assumptions about the
future to assess new ways of practice.
Examine new and emerging case management practice techniques to increase consumer engagement
in the personal health care process and outcomes.
Identify opportunities and discuss health system design and performance to develop successful
strategies with case management intervention.
Patients are no longer passive recipients of health care. They are informed consumers of health care
services. They are being challenged by hospitals and primary care facilities to engage in their health
care by preparing for their appointments with questions, to researching illnesses, treatments,
medications, and the facility where they are treated. They are expected to question treatments as
appropriate, speak up for themselves, and to inquire about their medication regimens.
How will you advocate this monumental shift in health care?
This event is designed to expose you to various changes and arm you with the knowledge to make
change positive for you, your workplace, and most importantly your patients. The world of health care is
changing. I will be at CMSA's 19th Annual Conference & Expo to network, learn, present innovative ideas,
and interact with peers. Where will you be?
Jeff Frater, RN, BSN, CCM
CMSA President, 2008-2009
FEATURED PRESENTATIONS
T.R. Reid examines why other countries have better, fairer, and cheaper healthcare than the USA.
According to the World Health Organization, the U.S., the richest country in the world, ranks 37th overall
on healthcare cost, quality, and coverage. Deep Vein Thrombosis
Melanie Bloom, widow of former NBC News Correspondent David Bloom and national spokeswoman
for the Coalition to Prevent DVT, discusses the importance of educating the public about DVT.
The Platinum Rule: Relationship Strategies for Connecting with Anyone
Dr. Tony Alessandra shows you how to practice The Platinum Rule: "Do unto others as THEY would like
done unto THEM!" Once you understand and master The Platinum Rule, you'll be able to build bridges to
people of any style, in any business, or personal situation. Wide World of Management Excuses
Stan Slap explores the excuses used to explain poor business performance—and explains why none of
them actually make sense. In this keynote, Slap provides managers with an understanding of how to
defeat chronic problems and debunks the myths that surround the 10 classic management excuses.
CONFERENCE OBJECTIVES
CMSA strives to meet the following objectives set for the sessions during 2009:
Investigate new concepts, resources, collaborative opportunities, and integrated practices that enhance
opportunities for case managers to facilitate patient engagement.
Contrast the past and present of case management and make reasonable assumptions about the
future to assess new ways of practice.
Examine new and emerging case management practice techniques to increase consumer engagement
in the personal health care process and outcomes.
Identify opportunities and discuss health system design and performance to develop successful
strategies with case management intervention.
CMSA's 19th Annual Conference & Expo
| The winners of the two allocated scholarships to the 2009 Phoenix Conference are Doris Foell and Judy Sutton! Congratulations to them both! |
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| 2009 ONLINE HANDOUTS Download the Session Summaries and handouts made available by session presenters. Access PHOENIX 2009 Online Handouts 2009 CE MANAGER & SESSION EVALUATIONS Complete your session evaluations and generate your certificate of continuing education. Complete PHOENIX 2009 Session Evaluations |